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Building The Caribbean Digital Economy Bit By Bit

Caribbean students at work on their cell phones and notebooks. Photo courtesy of the World Bank.

Building The Caribbean Digital Economy Bit By Bit

By Doyle Gallegos*
Guest Writer

WASHINGTON, District of Columbia January 23, 2019 (CMC) – Imagine disaster, early-warning systems using the latest tools, offered by artificial intelligence and augmented reality. Imagine tourists having ubiquitous access to one-gigabit, secure, wireless hot-spots. Imagine students engaged, in real time, in data analytics with environmental scientists across the world, via advanced networks.

These are just a few examples of the leapfrogging possibilities that three Caribbean islands are signing up for now. Can this imagination become a reality by 2020?

The three small island states of Grenada, St. Lucia, and St. Vincent and the Grenadines have just punched their tickets to the future.

With technical and financial assistance from the World Bank, and in partnership with Digicel, they have started the development of a future-proofed broadband infrastructure that will connect homes, schools, government offices, and businesses to each other and the rest of the world by 2020.

In July, the three countries signed contracts with Digicel for the construction of new Government Wide Area Networks (GWANs), educational networks for schools, libraries, and community centers, and a new submarine cable, connecting St. Vincent and the Grenadines and Grenada.

These contracts were made possible through the Caribbean Regional Communications Infrastructure Program (CARCIP), with the Caribbean Telecommunications Union (CTU) as coordinator.

So how far of a leap is this? When CARCIP was initiated, telecommunications were plagued by low bandwidth, high prices, and poor service quality, due to a reliance on legacy copper networks. There were also several large coverage gaps. Governments were often paying high prices for obsolete services and equipment, and citizens had to deal with substandard services and limited access to global networks.

Schools in Grenada and St. Lucia had serious network capacity problems. Many had limited Internet connection to support up to a thousand students. Weak connections made the service so slow that it was generally unusable. In addition, the existing mobile carriers did not have sufficient capacity to offer 4G mobile services, the building block for e-Education initiatives in most countries.

The Grenadines were becoming uncompetitive in the tourism industry, due to slow speed Internet services. Residents also faced a severe “digital divide”.

An undersea fibre optic cable could create the lily pad needed for technological leapfrogging, providing higher capacity connections. This submarine fibre is also essential to connect critical government buildings in Carriacou (such as customs offices and health clinics) and to deliver improved Internet services to schools and community centers.

The three governments recognized that an advanced, safe, affordable, and reliable digital infrastructure was essential for economic growth, and opted for a complete fibre optic makeover of GWANs, with a special focus on adequate Internet services to the education community.

Fibre optic connectivity to Carriacou and outlying Grenadines islands will introduce modern telecommunications services for the first time, enabling affordable Internet services.

More than 500 government buildings will be connected, and advanced data centers will be installed in Grenada and St. Lucia, and approximately 300 schools will have access to high-speed Internet. Security will be ensured, as contracts include technology updates.

But building the digital economy is not just about providing connectivity. CARCIP focused first on creating an updated policy and regulatory environment, managed by the CTU and the regional regulatory authority, ECTEL.

The program also includes skills development for women and youth employability and digital entrepreneurship. Digicel will simultaneously roll out advanced networks to provide a broad range of services, including high speed broadband.

The innovative contracting process and resulting PPP (Public Private Partnership) structure is a first for digital infrastructure in the region. It is also the first of this magnitude, requiring approximately US$45 million from governments and private partners.

This is possibly the first joint-tender by three countries for such wide-ranging infrastructure, including both new construction, then transferred upfront to the governments, and service provision over a 15-year service period.

The unique contracting approach allowed all three governments to obtain substantial economies of scale, allowing lower pricing and better quality of service than if they had purchased the networks separately. In addition, governments will own the GWAN networks upon completion and have guaranteed access to large amounts of capacity.

This approach provided significant gains, but included risks: the three governments had no experience with PPPs, nor with complex digital infrastructure contracts. So how was it put together? There are five key success factors:

Support from the World Bank to deal with crisis moments and complex administrative procedures; partnership to address both technical and PPP sides of the project; win-win approach to on board all parties; patience, patience and patience exhibited by all participants; and time has come to make the Caribbean’s digital economy happen.

*Doyle Gallegos is the World Bank’s Lead ICT Policy Specialist. He leads the Bank’s telecommunications policy and regulatory agenda, regional backbone and rural connectivity programs, and implementation of PPPs in client countries.

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